Privacy Policy

General
What information do we collect?
How do we use this information, and what is the legal basis for this use?
Relying on our legitimate interests
Withdrawing consent or otherwise objecting to direct marketing
Who will we share this data with, where and when?
What rights do I have?
How do I get in touch with you?

We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch at privacyofficer@lanecrawford.com or by writing to Privacy Officer, Lane Crawford, 30/F, One Island South, 2 Heung Yip Road, Wong Chuk Hang, Hong Kong SAR. You may also access, verify or update your personal data by logging into the Site or completing the “Customer Information Renewal Form” at one of our stores.
Who is the data controller?
How long will my data be kept?
Photography Policy
Closed-Circuit Television ("CCTV") Policy
Data Analytics Policy
California Consumer Privacy Act

We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch at privacyofficer@lanecrawford.com or by writing to Privacy Officer, Lane Crawford, 30/F, One Island South, 2 Heung Yip Road, Wong Chuk Hang, Hong Kong SAR. You may also access, verify or update your personal data by logging into the Site or completing the “Customer Information Renewal Form” at one of our stores.