Privacy Policy

General
What information do we collect?
How do we use this information, and what is the legal basis for this use?
Withdrawing consent or otherwise objecting to direct marketing
Who will we share this data with, where and when?
What rights do I have?
Who is the data controller?
How long will my data be kept?
Our In-Store Photography policy
Our CCTV policy
- Our CCTV policy
- Our CCTV procedures
Our Data Analytics policy
Consent, Social Network Credentials and Account Deletion
Language
How do I get in touch with you?

We hope that we have been able to satisfy any queries you have about the way we collect and process your personal data. However, if you have any unresolved questions or concerns about the topics we’ve discussed in this Privacy Policy, or you would like to opt out of direct marketing from us, please contact us at privacyofficer@lanecrawford.com or by writing to the Data Privacy Officer, Lane Crawford, 30/F, One Island South, 2 Heung Yip Road, Wong Chuk Hang, Hong Kong. You may also access, verify or update your personal data by logging into our Site or by completing a “Customer Information Renewal Form” at one of our stores.
Changes to the Privacy Policy
GDPR: Notice for Residents in the European Economic Area
CALIFORNIA CONSUMER PRIVACY ACT: Notice for California Residents
PERSONAL INFORMATION PROTECTION LAW: Notice for Residents of Mainland China

We hope that we have been able to satisfy any queries you have about the way we collect and process your personal data. However, if you have any unresolved questions or concerns about the topics we’ve discussed in this Privacy Policy, or you would like to opt out of direct marketing from us, please contact us at privacyofficer@lanecrawford.com or by writing to the Data Privacy Officer, Lane Crawford, 30/F, One Island South, 2 Heung Yip Road, Wong Chuk Hang, Hong Kong. You may also access, verify or update your personal data by logging into our Site or by completing a “Customer Information Renewal Form” at one of our stores.