Receive a Kuoca Body Lotion upon eligible spending on selected Korean brands. T&C.
Enjoy 10% off upon first purchase of HK$2,000 on full-priced items. T&C.
NEW YEAR NEW HAIR! RECEIVE A COMPLIMENTARY SET OF SAMPLES UPON PURCHASE OF HK$800 ON SELECTED HAIRCARE PRODUCTS
Terms & Conditions
  1. This promotion (“Promotion”) is valid from May 25, 2020 until further notice (the “Promotional Period”) in respect of purchases made at Lane Crawford ifc mall, Lane Crawford Canton Road, Lane Crawford Times Square and Lane Crawford Pacific Place home store (collectively, the “Lane Crawford Stores”) and the Lane Crawford online store at www.lanecrawford.com.hk (the “Lane Crawford Online Store”).
  2. The Promotion cannot be used in conjunction with any other promotional offers, including any discount offered under the Lane Crawford Privilege Programme.
  3. Customers are required to sign in to their accounts at the Lane Crawford Online Store or register at any of the Lane Crawford Stores to enjoy the Promotion. For online purchases at the Lane Crawford Online Store, the Lane Crawford online Terms & Conditions and Privacy Policy apply. Please visit www.lanecrawford.com.hk for details.
  4. Lane Crawford Privilege Programme Members will earn rewards points for actual spending at the Lane Crawford Stores and/or the Lane Crawford Online Store during the Promotional Period (i.e. reward points will only be earned for spending net of all discounts).
  5. Discount rates offered at the Lane Crawford Stores and the Lane Crawford Online Store during the Promotional Period may vary across all merchandise.
  6. As there may be a high demand of merchandise during the Promotional Period, additional time may be needed for the delivery of orders and/or in-store collection. Please refer to the section Delivery and Collection at www.lanecrawford.com.hk for details.
  7. To the extent permitted by applicable laws, goods purchased at the Lane Crawford Stores in connection with the Promotion are not eligible for refund or exchange, hence the In Store Return & Exchange Policy at www.lanecrawford.com.hk does not apply to purchases made under the Promotion.
  8. Online purchases made during the Promotional Period at the Lane Crawford Online Shop are subject to Lane Crawford’s Online Return & Exchange Policy. Please refer to the section Return & Exchange at www.lanecrawford.com.hk for details.
  9. The Promotion may only be used for personal purchases and cannot be used for any commercial, resale, or promotional purposes or purchases on behalf of others or any other purposes whatsoever unless authorised by Lane Crawford in writing.
  10. Lane Crawford (Hong Kong) Limited (“Lane Crawford”) reserves its right to revise the Terms of Service, the Terms and Conditions (including the Lane Crawford online Terms and Conditions) and these Terms and Conditions at any time without prior notice.
  11. Lane Crawford will not be responsible or liable for any loss or liability suffered by the customers arising out of or in connection with their participation in the Promotion.
  12. Should any dispute arise, the decision of LCJG Limited, the holding company of Lane Crawford, shall be final.
  13. Other than related companies (including affiliates and subsidiaries and companies held in common control) of Lane Crawford, a person who is not a contracting party to these Terms & Conditions has no right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623 of the Laws of Hong Kong) to enforce or enjoy the benefit of any term hereunder.
  14. These Terms & Conditions are governed by the laws of Hong Kong SAR and any dispute shall be referred to the Courts of Hong Kong.
  15. Should a customer have any query on whether or not a particular merchandise is on “special offers” or any other matters related to the Promotion, please contact Customer Care Centre at +852 2118 2288 or email customercare@lanecrawford.com.