This promotional offer (“Promotion”) is granted by Lane Crawford (Hong Kong) Limited (“Lane Crawford”) and is subject to the terms and conditions below. By participating in this Promotion, registering for events, or making qualifying purchases, you accept and agree to be bound by these terms and conditions.

1. Promotional Period:
   1. November12, 2026 until December 31, 2026 (both days inclusive).
2. Eligible Store(s): This Promotion is only valid for Eligible Transactions (defined below) made at the following stores during the Promotional Period:
   1. Valid at Lane Crawford ifc mall, Lane Crawford Harbour City, Lane Crawford Times Square, and online at www.lanecrawford.com.hk (“Lane Crawford Online Store”).
3. General Eligibility & Registration:
   1. One registration per customer only. Each person can reserve only one time slot for events, experiences, services, or masterclasses, subject to availability.
   2. All events, experiences, reservations, services, promotional offers, value sets, and Gift with Purchase from participating beauty brands and Lane Crawford are subject to availability and offered on a first-come, first-served basis, while stocks and spaces last.
   3. Each successfully registered customer through Lane Crawford channels shall receive a confirmation email from Lane Crawford with further information about the booked event, experience, or service.
   4. To qualify for event activities, sample collection, or Gift with Purchase, customers may be required to register or sign in through Lane Crawford channels.
   5. All experiences and services are provided on a first-come, first-served basis with limited quantities, while stocks last.
   6. Admission to the event and access to specific event experiences, services, or offerings are subject to venue capacity and safety limits at any given time. Registration secures entry priority but does not guarantee admission or immediate access if the venue reaches maximum capacity.
   7. Guests are strongly encouraged to arrive early, as entry, event experiences, and promotional offerings are available on a first-come, first-served basis while spaces and stocks last. Lane Crawford reserves the right to temporarily pause entry, restrict access to manage venue capacity safely, or reallocate event slots, experiences, and services to walk-in or waiting guests.
4. Gift with Purchase (GWP) Offers:
   1. GWP offers are valid on qualifying purchases from participating Beauty & Wellbeing brands during the promotional period at eligible Lane Crawford stores.
   2. Customers must meet the applicable purchase requirements for each offer, which may include a minimum spend, the purchase of selected products, or a specified number of products from the same participating brand.
   3. Qualifying purchases must be made in a single transaction. Purchases from different brands or separate transactions cannot be combined to meet an offer’s requirements unless otherwise stated.
   4. Each eligible customer may redeem one gift or gift set per qualifying transaction, unless otherwise specified. The gift offered will depend on the participating brand and the applicable purchase requirements.
   5. All gifts are available on a first-come, first-served basis, while stocks last. Gift availability and allocated quantities may vary by brand and store.
   6. Gift sizes, contents, colours, shades, scents, and designs, where applicable, are subject to availability. Images are for reference only.
   7. GWP offers cannot be combined with other promotional offers unless otherwise stated by Lane Crawford.
   8. Please refer to the relevant promotional materials or consult in-store staff for individual offer details, purchase requirements, and availability.
5. Cancellations & Changes:
   1. Customers who wish to cancel their booking for any event, experience, or service must notify Lane Crawford at least 24 hours before the scheduled slot.
   2. The event, experience, service, or offer details may be changed and arranged according to the actual situation in store without prior notice.
6. Restrictions & Usage:
   1. Events, experiences, services, gifts, value sets, Gift with Purchase, and promotional offers cannot be exchanged for cash, alternative items, or discounts, and are strictly non-transferable and non-replaceable.
   2. Resale or transfer of reservations, services, and promotional items is strictly prohibited.
   3. This Promotion may only be used for personal participation and purchases, and cannot be used for any commercial, resale, or promotional purposes unless authorized by Lane Crawford in writing. Customers who violate this clause may be blacklisted and Lane Crawford reserves all rights to take legal action.
7. Governing Law & Disputes:
   1. Lane Crawford’s Terms of Service and Privacy Policy apply to this Promotion (available at www.lanecrawford.com.hk).
   2. Should any dispute arise, the decision of LCJG Limited, the holding company of Lane Crawford, shall be final and binding.
   3. Other than related companies (including affiliates, subsidiaries, and companies held in common control) of Lane Crawford, a person who is not a contracting party to this purchase has no right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623 of the Laws of Hong Kong) to enforce or enjoy the benefit of any term hereof.
   4. This Promotion and these terms and conditions are governed by the laws of Hong Kong SAR, and any dispute shall be referred to the courts of Hong Kong SAR for settlement.

Should a customer have any query regarding this Promotion, please contact the Customer Care Centre at +852 2118 2288 or email customercare@lanecrawford.com.