Help & Information
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Online
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In Store
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Yes, we offer a delivery service for customers who make purchases at our stores. Please ask at Concierge or checkout for more information.
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Our delivery service schedule is subject to the resources available.
Hong Kong SAR: Next day for requests made before 18:00
Mainland China: Subject to the appointed courier’s schedule
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Free delivery is available for Lane Crawford Platinum members.
For all other orders, free delivery is available for single transactions over HKD1,000 / RMB1,500. Otherwise, a delivery fee of HKD100 / RMB25* will be charged.
*For Mainland China orders, additional delivery fee will be required subject to the destination and order weight.
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Membership
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Gift Card
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Contact Us
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Yes, we offer a delivery service for customers who make purchases at our stores. Please ask at Concierge or checkout for more information.
-
Our delivery service schedule is subject to the resources available.
Hong Kong SAR: Next day for requests made before 18:00
Mainland China: Subject to the appointed courier’s schedule
-
Free delivery is available for Lane Crawford Platinum members.
For all other orders, free delivery is available for single transactions over HKD1,000 / RMB1,500. Otherwise, a delivery fee of HKD100 / RMB25* will be charged.
*For Mainland China orders, additional delivery fee will be required subject to the destination and order weight.