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BEAUTY MATCH MADE

BEAUTY MATCH MADE BEAUTY MATCH MADE

WE VALUE YOUR FEEDBACK!

Please complete this survey to unlock exclusive offers in stores.

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Please review the highlighted fields below.

Customer Details

Your Preferences

Terms & conditions:

Programme Period & Eligibility

  • Campaign Period: This survey promotion is valid during the designated campaign period or while stocks last.
  • Eligibility: Open to customers aged 18 or above.
  • Participating Locations: Redemption is available at designated Lane Crawford stores only.
  • Exclusions: Online purchases at lanecrawford.com are not eligible for this promotion.

Survey Participation

  • Customers must complete the survey in full to unlock the exclusive in-store offer.
  • Each participant is entitled to one (1) reward only; duplicate or incomplete submissions may be disqualified.
  • Submission of the survey does not guarantee reward availability, which is subject to stock.

Reward Redemption

  • Redemption Mechanism: Customers must present a valid confirmation in-store to redeem the offer.
  • Redemption Period: Rewards must be redeemed within the specified period stated in the confirmation.
  • Availability: All rewards are available on a first-come, first-served basis while stocks last.
  • Substitution: Lane Crawford reserves the right to substitute any reward with an item of similar value without prior notice.

Usage Restrictions

  • The offer is non-transferable, non-exchangeable, and cannot be redeemed for cash, credit, or other products.
  • The offer cannot be used in conjunction with other promotions unless otherwise specified.

Data & Privacy

  • By participating, customers consent to the collection and use of their personal data for internal analysis and marketing purposes, in accordance with applicable privacy laws.
  • Customers who opt in may receive communications including product updates, previews, and promotional offers.

General Terms

  • Lane Crawford reserves the right to amend these terms and conditions or terminate the promotion at any time without prior notice.
  • In case of any dispute, the decision of Lane Crawford shall be final.
  • Images and rewards are for reference only.

Please check the corresponding box to confirm that you agree to the processing of your personal data by Lane Crawford (“we”, “our” or “us”) in accordance with our privacy policy, including the Policy’s Mainland China Notice (the “Privacy Policy”).