Terms and Conditions
RECEIVE 25% OFF YOUR NEXT PURCHASE AFTER COMPLETION OF SURVEY
- 25% Off Voucher For Next Purchase:
- The 25% off voucher is valid from September 25, 2015 to October 11, 2015, both days inclusive (the “Promotional Period”) in respect of purchases in Lane Crawford ifc mall, Lane Crawford Canton Road, Lane Crawford Times Square, Lane Crawford Pacific Place home store, Lane Crawford One Island South home store and showroom (collectively, “Lane Crawford Stores” and each “Lane Crawford Store”) and online at lanecrawford.com (“Lane Crawford Online Shop”).
- To redeem in Lane Crawford Stores, customers are requested to present the voucher code in payment for goods / services sold only in Lane Crawford Stores.
- To redeem online in Lane Crawford Online Shop, customers are requested to click from the redemption link on email/SMS and complete online registration and/or login to redeem the 25% off voucher for their next purchase in Lane Crawford Online Shop.
- The 25% off voucher excludes purchase of any selected brands and items, Apple products, consignment, concession, cosmetic, selective jewelry brands and Lane Crawford Gift Cards.
- The 25% off voucher cannot be redeemed, returned, exchanged or refunded for cash.
- Lane Crawford is not liable for lost, stolen, defaced or damaged vouchers once issued.
- Each customer can enjoy 25% off once only. Only one voucher can be used in a single transaction.
- The 25% off voucher cannot be used in conjunction with any other promotional offers and other bonus point offers.
- For online purchases in Lane Crawford Online Shop, the Lane Crawford online Terms & Conditions and Privacy Policy apply; please visit lanecrawford.com/privacy for full details.
- Lane Crawford bonus points are accrued in respect of the value of the original purchase transaction amount net all applicable discounts during the Promotional Period.
- Offer cannot be used in conjunction with the Lane Crawford membership card regular discount.
- Purchases made during the Promotional Period are subject to Lane Crawford’s Return Policy. Please visit lanecrawford.com/returns for full details.
- Offer may only be used for personal purchases and cannot be used for any commercial or promotional purposes or any other purposes whatsoever unless authorized by Lane Crawford in writing.
- Lane Crawford (Hong Kong) Ltd. reserves the right to change the Terms & Conditions at any time without prior notice.
- Should any dispute arise, the decision of LCJG Limited, the holding company of Lane Crawford (Hong Kong) Limited shall be final.
- These Terms & Conditions are governed by the laws of Hong Kong SAR and any dispute shall be referred to the Courts of Hong Kong.
- Please contact Customer Care Centre at +852 2118 2288 or email customercare@lanecrawford.com for further assistance.
*Same day delivery is generally available for orders placed in Hong Kong before 1pm, except Sunday and public holidays. Notwithstanding the above, due to high demand during the Promotional Period, delivery of some orders may be delayed. Certain restrictions apply. Please visit lanecrawford.com/info/shipping.jsp for full details.
^Shop now and collect your orders from any of our stores, please go to lanecrawford.com/info/shipping.jsp for full details.