Due to severe weather, deliveries are delayed, customer care services are unavailable, and Lane Crawford stores are closed. We appreciate your understanding.

Digital Gift Card Guide

Activating a Digital Gift Card
Saving to your Wallet
Using your Digital Gift Card
- LaneCrawford.com
- In Store
  When visiting one of Lane Crawford's stores, simply present your Digital Wallet to the Cashier when making a purchase.
  
  Upon successful payment, you will receive a notification via your Wallet Application with the updated Gift Card value
  
  Please note that your Digital Gift Card currency determines where it can be used.
  
  If you choose HKD then your Digital Gift Card may only be used to shop online and ship within Hong Kong, SAR (lanecrawford.com.hk)
  
  If you choose RMB then your Digital Gift Card may only be used for online purchases shipping to China (lanecrawford.com.cn)
- WeChat Mini Program
FAQs & Help
- Frequently Asked Questions

When visiting one of Lane Crawford's stores, simply present your Digital Wallet to the Cashier when making a purchase.

Upon successful payment, you will receive a notification via your Wallet Application with the updated Gift Card value

Please note that your Digital Gift Card currency determines where it can be used.

If you choose HKD then your Digital Gift Card may only be used to shop online and ship within Hong Kong, SAR (lanecrawford.com.hk)
If you choose RMB then your Digital Gift Card may only be used for online purchases shipping to China (lanecrawford.com.cn)