Due to severe weather, deliveries are delayed, customer care services are unavailable, and Lane Crawford stores are closed. We appreciate your understanding.

Digital Gift Card Guide

Activating a Digital Gift Card
- From E-Mail or SMS
  Open your recent SMS or Email from Lane Crawford to activate your Digital Gift Card
  
  Input the detail from your SMS or Email into the fields provided
  
  Review and accept the Terms & Conditions
  
  Tap Submit to create your new Gift Card
  
  Download & Save your Gift Card to your phone wallet (Guide available here)
  
  For more information, see our FAQs.
- Privilege Programme Rewards Gift Card
- Saving a Physical Gift Card
Saving to your Wallet
Using your Digital Gift Card
FAQs & Help
- Frequently Asked Questions

Open your recent SMS or Email from Lane Crawford to activate your Digital Gift Card
Input the detail from your SMS or Email into the fields provided
Review and accept the Terms & Conditions
Tap Submit to create your new Gift Card
Download & Save your Gift Card to your phone wallet (Guide available here)

For more information, see our FAQs.