Receive a personalized Jo Malone London Rose Collection Cologne upon purchase of HK$12,000 on Women's items. T&C.
Receive a Kuoca Body Lotion upon eligible spending on selected Korean brands. T&C.
Enjoy 10% off upon first purchase of HK$2,000 on full-priced items. T&C.
TERMS & CONDITIONS
STORE SHOPPING MECHANICS
  1. Promotion is available at Lane Crawford ifc mall, Lane Crawford Canton Road, and Lane Crawford Times Square (individually as “Lane Crawford Store”, collectively as “Lane Crawford Stores”).
  2. The Promotion Period is from September 20 to October 7, 2018, both days inclusive (“Period”):
    • Tier 1: During the Period, customers who purchase in cumulative net spending at HK$3,000 on beauty and wellbeing products with maximum 5 Eligible receipts (collectively referred to as an “Eligible Transaction”) to enter a chance for lucky draw (collectively referred to as “Promotion”) and to receive The Lane Crawford (Hong Kong) Limited (“Lane Crawford”) HK$100 Shopping Voucher for next purchase (referred to as “Voucher”)
    • Tier 2: During the Period, customers who purchase in cumulative net spending at HK$5,000 on beauty and wellbeing products with maximum 5 Eligible receipts (collectively referred to as an “Eligible Transaction”) to enter a chance for lucky draw (collectively referred to as “Promotion”) and to receive The Lane Crawford (Hong Kong) Limited (“Lane Crawford”) HK$200 Shopping Voucher for next purchase (referred to as “Voucher”)
  3. Purchase amount for the Eligible Transaction is calculated net. i.e. for Lane Crawford Beauty+ or Privilege Programme Members, the net total after deduction of any applicable discount.
  4. The Promotion is available to Lane Crawford Privilege programme and Beauty+ Programme members only. Non-member must complete the registration form for Lane Crawford Beauty+ program or Privilege programme to qualify for the promotion.
  5. Each customer can only redeem a maximum of 5 lucky draw chances per store per day during the Period.
  6. Customers can conduct the lucky draw at the applicable Lane Crawford Store where the Eligible Transaction was made by presenting all original receipts of the Eligible Transaction(s) on the same day during the Period.
  7. Proof of purchase of the Eligible Transaction must be shown upon request by our staff.
  8. A complete result of all Lucky Draw winners will be announced and published on The Standard & Sing Tao Daily on October 12, 2018.
  9. The Voucher cannot be exchanged for cash or any other products or services.
  10. The Voucher is redeemable by the customer upon presentation of the original receipts for goods / services purchased only in Lane Crawford Stores on or before October 16, 2018.
  11. The Voucher cannot be used on the following items: Lane Crawford gift cards, sale items, Apple, Samsung, concession (exclude cosmetics) and consignment items (excluding JWL Consignment items) in selected brands.
  12. The Voucher cannot be used in conjunction with any other Lane Crawford promotional offers, except for Lane Crawford Privilege Programme 10% discount.
  13. The Voucher must be redeemed for its full value in one transaction. Should the Voucher value exceed the item/transaction value, no change will be given to the customer.
  14. The customer may only use one Voucher in one transaction
  15. There is no minimum spending required to use the Voucher.
  16. There is no limitation on the number of Vouchers a customer can use per day.
  17. The transaction cannot be used to redeem another Voucher or exchanged for cash.
  18. Lane Crawford is not responsible or liable for any Voucher that is used without the customer’s permission.
  19. Lane Crawford is not liable for and will not replace any lost, stolen, defaced, expired or damaged Voucher once issued.
  20. Lane Crawford will not accept a photocopy or any form of copy of the Voucher for payment.
  21. Returns, refunds or exchanges of goods and services purchased with the Voucher are not accepted, except for defective goods.
  22. This Voucher may only be used for personal purchases and cannot be used for any commercial or promotional purposes or any other purposes whatsoever unless authorized by Lane Crawford in writing.
  23. Except to the extent required by applicable law, no refunds or exchanges are available in respect of the Eligible Transaction which have been made to redeem the lucky draw(s). Where refunds and exchanges are permitted under the law, if after refunds and exchanges the transaction value does not qualify as the original Eligible Transaction (e.g. before the refunds/exchanges the transaction was qualified), customers need to return the prize(s) issued in the original Eligible Transaction together with the product(s).
  24. This Promotion is intended for personal purchases and not for any commercial or promotional purposes or any other purposes whatsoever unless authorized by Lane Crawford in writing.
  25. Should any dispute arise, the decision of LCJG Limited, the holding company of Lane Crawford shall be final. These Terms & Conditions are governed by the laws of Hong Kong SAR and any dispute shall be referred to the Courts of Hong Kong SAR.
LUCKY DRAW PRIZES
  1. Lucky Draw prizes (“Prizes”) include Lane Crawford HK$200 Shopping Voucher, and Lane Crawford HK$500 Shopping Voucher (collectively referred to as “Prize Vouchers”)
  2. Lucky Draw Daily Grand prizes (“Grand Prizes”) include Lane Crawford gift card $3,000 (2 winners), Lane Crawford gift card $5,000 (1 winner), Glamping Experience" at Tai O Heritage House (1 winner), Four Seasons Spa (2 winners), Mandarin Oriental Spa (3 winners), Michelin dining experience at Tate dining room & Bar (2 winners), Peninsula "Fly and Brunch" Experience for two guests (2 winners), Peninsula "Fly and Relax" Experience for two guests (1 winner), Peninsula "Fly and Tea" Experience for two guests (2 winners), staycation at Upper house (1 winner) and staycation in The Murray hotel (1 winner) at total 18 grand prizes during period.
  3. Written confirmation letter will be given to Grand Prizes winners once announced in store.
  4. Lane Crawford Customer Care Representative to contact the Grand Prizes winners to liaise the collection arrangement within 1 week after the programme end date.
  5. The Grand Prizes and the Prize Vouchers cannot be exchanged for cash or any other products or services.
  6. The Prize Vouchers are redeemable by the customer upon presentation of the original receipts for goods / services purchased only in Lane Crawford Stores on or before October 16, 2018.
  7. The Prize Vouchers cannot be used on the following items: Lane Crawford gift cards, sale items, Apple, Samsung, cosmetics, concession and consignment items (excluding JWL Consignment items) in selected brands.
  8. The Prize Vouchers cannot be used in conjunction with any other Lane Crawford promotional offers, except for Lane Crawford Privilege Programme 10% discount.
  9. The HK$200 Prize Vouchers can only be used on the next transaction of HK$1,000 or above on non-beauty nor wellbeing products; and the HK$500 Prize Voucher can only be used on the next transaction of HK$2,500 or above on non-beauty nor wellbeing products in Lane Crawford Stores.
  10. The Prize Vouchers must be redeemed for its full value in one transaction. Should the Prize Vouchers value exceed the item/transaction value, no change will be given to the customer.
  11. The transaction cannot be used to redeem another voucher or exchanged for cash.
  12. The customer may only use one Voucher in one transaction.
  13. There is no limitation on the number of vouchers and/ or Prize Vouchers a customer can use per day.
  14. Lane Crawford is not responsible or liable for any Prize Vouchers that is used without the customer’s permission.
  15. Lane Crawford is not liable for and will not replace any lost, stolen, defaced, expired or damaged Prize Vouchers once issued.
  16. Lane Crawford will not accept a photocopy or any form of copy of the Prize Vouchers for payment.
  17. Returns, refunds or exchanges of goods and services purchased with the Prize Vouchers are not accepted, except for defective goods.
  18. This Prize Vouchers may only be used for personal purchases and cannot be used for any commercial or promotional purposes or any other purposes whatsoever unless authorized by Lane Crawford in writing.
  19. Should any dispute arise, the decision of LCJG Limited, the holding company of Lane Crawford shall be final.
  20. These Terms & Conditions are governed by the laws of Hong Kong SAR and any dispute shall be referred to the Courts of Hong Kong SAR.

Should customer have any query on whether the Voucher can be used on a particular item or need assistance on any other matter of this Promotion, he/she may consult a Lane Crawford staff, contact Customer Care Centre at
+852 2118 2288 or email customercare@lanecrawford.com for any assistance.

Trade Promotion Competition Licence No.51113

ONLINE STORE SHOPPING MECHANICS
  1. Promotion is available at lanecrawford.com (“Online Store”).
  2. From September 20 to October 7, 2018, both days inclusive (“Period”):
    • Tier 1: During the Period, customers who purchase in one transaction net spending at HK$3,000 on beauty and wellbeing products (“Eligible Transaction”) to receive a complimentary gift (“Gift”) (referred to as “Promotion”).
    • Tier 2: During the Period, customers who purchase in one transaction net spending at HK$5,000 on beauty and wellbeing products (referred to as an “Eligible Transaction”) to receive a Gift and to receive $200 Shopping Voucher for next purchase (referred to as “Online Voucher”).
  3. Purchase amount for the Eligible Transaction is calculated net i.e. for Lane Crawford Beauty+ or Privilege Programme Members, the net total after deduction of any applicable discount. Only 64 pieces of Gift are available for beauty customers. Gift(s) will be given out on a first-come-first-serve basis, offer while stocks last.
  4. Customers who made the Eligible Transaction at the Online Store will receive the Gift via the same delivery/collection method.
  5. The Promotion is exclusive to Lane Crawford Beauty+ Programme members and Privilege Card members only. Non-members must complete the registration form for Lane Crawford Beauty+ Programme or Privilege Programme to qualify for the Promotion.
  6. Except to the extent required by applicable law, no refunds or exchanges are available in respect of the Eligible Transaction which have been made to redeem the Gift(s). Where refunds and exchanges are permitted under the law, if after refunds and exchanges the transaction value does not qualify as the original Eligible Transaction tier (e.g. before the refunds/exchanges the transaction is qualified), customers need to return the Gift (s) issued in the original Eligible Transaction together with the product(s).
  7. Online purchases made at Online Store are subject to Lane Crawford’s Returns policy. Please visit lanecrawford.com for more details. All images are for reference only, if any.
  8. The Gift(s) and the Online Voucher cannot be exchanged for cash, any products or services.
  9. The Online Voucher is redeemable by the customer who purchased only in Lanecrawford.com on or before October 23, 2018.
  10. The Online Voucher cannot be used on the following items: Lane Crawford gift cards, sale items, Apple, Samsung, Christmas items, concession (exclude cosmetics) and consignment items (excluding JWL Consignment items) in selected brands.
  11. The Online Voucher cannot be used in conjunction with any other Lane Crawford promotional offers, except for Lane Crawford Privilege Programme 10% discount.
  12. The Online Voucher must be redeemed for its full value in one transaction. Should the Voucher value exceed the item/transaction value, no change will be given to the customer.
  13. There is no minimum spending required to use the Online Voucher.
  14. There is no limitation on the number of vouchers and/ or Online Voucher a customer can use per day.
  15. The transaction cannot be used to redeem another voucher or exchanged for cash.
  16. Lane Crawford is not responsible or liable for any Online Voucher that is used without the customer’s permission.
  17. Returns, refunds or exchanges of goods and services purchased with the Online Voucher are not accepted, except for defective goods.
  18. This Online Voucher may only be used for personal purchases and cannot be used for any commercial or promotional purposes or any other purposes whatsoever unless authorized by Lane Crawford in writing.
  19. This Promotion is intended for personal purchases and not for any commercial or promotional purposes or any other purposes whatsoever unless authorized by Lane Crawford in writing.
  20. Should any dispute arise, the decision of Lane Crawford (Hong Kong) Limited shall be final.
  21. These Terms & Conditions are governed by the laws of Hong Kong SAR and any dispute shall be referred to the Courts of Hong Kong SAR.

Should customer have any query on whether a particular item is a beauty product or need assistance on any other matter of this Promotion, he/she may consult a Lane Crawford staff, contact Customer Care Centre at
+852 2118 2288 or email customercare@lanecrawford.com for any assistance.