Introducing Jellycat at Lane Crawford!
BE@RBRICK AUDIO is Back With A Twist. Pre-order now.
Receive a one-of-a-kind PITTI UOMO x LC Tote Bag upon purchase of HK$2,000 on selected menswear brands. T&Cs apply.

Privacy Policy

We may place conspicuous notices in our stores to advise that we do not allow customers to take unauthorised photographs or make unauthorised sound and/or video recordings in our stores, whether for commercial use, private gain, use in press or media or promotional purposes. We reserve the right to remove offenders in this regard from our premises.

We permit photography, sound and/or video recording where the images/recordings are solely for personal use and are not published or reproduced in any form for commercial use, private gain, use in press or media or promotional purposes.

However, permitted photography, sound and/or video recording are all subject to the following conditions:

  • no photographs or video and/or sound footage are taken of staff members or other customers without the express permission of the staff member or customer;
  • flash lighting and tripods are not used unless we have given our prior written permission;
  • customers do not take photographs or record sound and/or video footage where:
    • they are causing concern or nuisance to any staff member or other customers;
    • our staff reasonably believe the customer is causing an obstruction or compromising safety or security in any way;
    • our staff reasonably suspect that the photography, sound and/or video recording activities are for commercial use, private gain, use in press or media or promotional purposes.

Customers who breach any of these conditions must promptly and peacefully leave our premises. We reserve the right to remove them. If any in-store customer has questions about this photography policy, the customer may contact the relevant Store Manager.