NEW YEAR NEW HAIR! RECEIVE A COMPLIMENTARY SET OF SAMPLES UPON PURCHASE OF HK$800 ON SELECTED HAIRCARE PRODUCTS
Terms & Conditions
  1. This offer (“Offer”) is valid from July 14, 2017 until further notice (the “Promotional Period”) in respect of purchases in the Lane Crawford ifc mallLane Crawford Canton RoadLane Crawford Times Square and Lane Crawford Pacific Place home store (collectively, “Specified Stores”) and online at lanecrawford.com (“Lane Crawford Online Shop”).
  2. For online purchases at Lane Crawford Online Shop, the Lane Crawford online Terms & Conditions and Privacy Policy apply, please visit lanecrawford.com for full details.
  3. For Lane Crawford Privilege Programme Members, Lane Crawford rewards points are accrued in respect of the value of the original purchase transaction amount net of all applicable discounts during the Promotional Period.
  4. Discount on Merchandise in the Specified Stores and Lane Crawford Online Shop during the Promotional Period may vary dependent of offer for a particular brand.
  5. Offer is applicable only to specific Merchandise highlighted as “special offers”.
  6. Offer cannot be used in conjunction with any other promotional offers including the Lane Crawford Privilege Programme regular discount.
  7. Except as otherwise required by applicable law, goods and services purchased in Specified Stores during the Promotional Period are not eligible for refund or exchange and Lane Crawford’s standard Return Policy will not apply.
  8. Online purchases made during the Promotional Period at Lane Crawford Online Shop are subject to Lane Crawford’s Return Policy. Please visit Return and Exchange for full details.
  9. Offer may only be used for personal purchases and cannot be used for any commercial or promotional purposes or any other purposes whatsoever unless authorized by Lane Crawford in writing.
  10. Lane Crawford (Hong Kong) Limited reserves the right to change these Terms & Conditions at any time without prior notice.
  11. Should any dispute arise, the decision of LCJG Limited, the holding company of Lane Crawford (Hong Kong) Limited shall be final.
  12. These Terms & Conditions are governed by the laws of Hong Kong SAR and any dispute shall be referred to the Courts of Hong Kong.

Contact Customer Care Centre at +852 2118 2288 or email customercare@lanecrawford.com for any assistance.

Same day delivery is generally available for orders placed in Hong Kong before 1pm, except Sunday and public holidays. Notwithstanding the above, due to high demand during the Promotional Period, delivery of some orders may be delayed. Certain restrictions apply. Please visit lanecrawford.com/delivery for full details.

In store collection service is generally available during the Promotional Period. Due to high demand, the schedule for in store collection may be delayed. Certain restrictions apply. Please visit lanecrawford.com/delivery for full details.